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Providing the
highest quality
Internet
connectivity and
performance is
our top
priority. We
have selected
premium Tier-1
bandwidth
providers,
ensuring minimal
latency and fast
connections to
all points of
the global
internet. We are
proud to feature
direct
connectivity
with MCI, AT&T,
Savvis and
Level3. Our
aggregate
connectivity
reaches an
astounding
4,500+ networks
just a single
network away
from our
uplinks. |
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Datacenter
access is
strictly limited
to technical
staff.
Electronic
security systems
control data
center access
and are
accompanied by a
full compliment
of motion
detecting
security cameras
which monitor
the entire
facility. Our
DataCenter
facility
external walls
are reinforced
poured concrete.
We are a fully
managed
facility, which
means we have
level 3
technicians on
site 24 hours
per day,
allowing
incident
response times
to be kept to a
minimum. |
Our average support
request phone call is
answered within 20
seconds, with an average
electronic support
response time of 10
minutes.
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Our power
systems feature
extensive fault
tolerance and
resilience at
every layer.
Incoming service
is routed
underground to a
dedicated
on-site
transformer.
This system
routes to our
automatic
transfer switch
which monitors
power quality,
and
automatically
transfers to our
emergency
generators in
the event they
are needed. Each
facility is also
protected by one
or more
Uninteruptable
Power Supplies
(UPS), featuring
redundant
battery cabinets
and full
maintenance
bypass cabinets
allowing for
service and
upgrades without
interruption of
power to our
servers. |
Liebert Precision
power distribution units
handle final power
transformation and
distribution to racks,
ensuring clean
consistent power to data
center equipment.
Each facility has
multiple emergency
generators waiting on
standby, featuring over
24 hours of autonomous
runtime before requiring
refueling. Each
generator is test run at
least once a week to
ensure they are ready in
the event they are
needed.
Generator power is
activated automatically
in the event of a
utility failure by the
transfer switch. The
data center load is
maintained by the UPS
units with at least 15
minutes of capacity,
however this is not
necessary as the
generator is active and
up to speed within 10
seconds of a power
failure.
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Environmental
processing
systems include
redundant
Liebert
Precision 22 ton
up flow air
conditioning
units.
Temperature and
humidity are
precisely
regulated year
round to ensure
optimal
equipment
reliability.
Each unit
contains
independent
compressors and
cooling loops to
further enhance
fault tolerance
and reliability.
Air filtration
systems actively
remove foreign
particulates
from circulation
and cycle the
entire data
center air
supply in a
matter of
minutes. |
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